The restaurant services industry is in the midst of change:
In the US there are over 1 million restaurant locations with over 14.4 million employees with sales over $782 billion.
These numbers don't tell the entire story however. For every dollar spent by consumers in restaurants generates an additional $2.34 to related industries and generates $0.99 in household earnings elsewhere in the economy.
Local sourcing, sustainability and nutrition will top menu trends. The recent NRA's survey of more than 1,500 professional chefs listed locally grown produce, locally produced meat and seafood, healthy kids' meals, sustainable seafood and gluten-free/food allergy conscious cuisine among their top priorities this year.
Social media savvy consumers are more active in the restaurant community, and dine-out more frequently than the general public. This group also is more likely to use kiosks, electronic ordering and payment systems, online ordering and mobile phone applications.
The Restaurant Services models provide an integrated information architecture supporting the operations of companies serving this industry.
|Dining Facilty||Marketing & Advertising|
|Menu / Menu Item||Customer|
|Budget / Costs|