The Hotel Services industry data models consist of a set of integrated logical data models developed for companies managing hotels and related hospitality services.
In 2007 the US the hotel industry generated $133.4 billion of total revenues and $26.6 billion in profits with increased revenues of 8.7% and increased profits of 17.9% from the previous year.
Over 12 million people work in the hotel and hospitality services industry with a growth rate of 17% per year anticipated.
The ability of hotels to target customers, retain their patronage via loyalty programs while developing custom marketing and incentive programs is a key component of this growth.
The Hotel Services industry data models provide an integrated information architecture with the data required to establish a comprehensive view of customer, marketing, advertising, hotel management, operations, financial reporting and business intelligence information.
> Customer
> Marketing
> Inventory
> Human Resources
> Budget
> Service
> Property & Equipment
> Purchasing
> Financial Reporting
> Business Metrics
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